Sping Sale Now On

Request a callback
Request a Quote

Free Brochure

Free Quote

Stiltz Home Lift for Mobility Needs from MyMobilityUK
Request a Brochure

Stairlift Installer in UK: Three Essential Tips

stairlift installer in uk
Choosing a stairlift installer shouldn't stress you out. Let's look at the important elements you should consider before making this decision. Remember that you want to choose a trustworthy source that provides excellent work, excellent service, and good value for your money.

First, you have two primary options for installing the stairlift: you can either hire a professional to install and customise the stairlift you purchased elsewhere, or you can have the stairlift installed by the firm from which you got it.

Both choices can give you a stairlift that works well and is safe. But to pick the right one, you need to follow some good advice. We've been selling stairlifts from top brands for a long time, so here are some simple tips to help you find the right installer.

Your Checklist for Picking a Stairlift Installer

Here are four important things to think about:

  1. Experience: If a company has been around for a while, it usually means they know what they're doing and can be trusted.

stairlift installer checklist

  1. Recommendations: Listen to advice from people you trust or read online reviews to see what others say about the company's work.
  2. Quality Brands: Look for companies that sell well-known brands. This often means they meet high standards for quality.
  3. Customer Service: Choose a company whose staff is friendly, patient, and helpful. Good service makes a big difference.


Let's look at each point closely.

Experience - both general and with your stairlift model

verified stairlift installer

When picking an installer, it's important to check how much they know about installing stairlifts, especially the kind you need. Look into their overall experience by seeing how long they've been around and how many homes they've worked in.

Also, read reviews online to see if people are happy with their work. If they're proud of their work, they might share it on social media, so take a look there too.

Make sure they have the right training and certifications to do the job safely. It's a good sign if they have certifications from respected groups.

Ask if they've worked with your stairlift model before. Different models need different skills. Experienced installers can also give you tips on how to keep your stairlift in good shape.

Picking a stairlift installer with an in-person showroom

picking a stairlift installer

Choosing a company with a showroom has big benefits. You can check out the stairlifts yourself and even try them out. This way, you can see which model and features suit you best. Plus, you can talk directly to the staff and ask any questions you have, which is super helpful because there's a lot to learn about stairlifts, and not everything is online.

Being able to see the stairlifts in person lets you see how well they're built, how strong they are, and how they look overall. This allows you to picture how the stairlift will fit and function in your house.

Visiting a showroom doesn't just have practical advantages. It also gives you peace of mind by letting you check out customer support. When you meet the staff face-to-face, you can see how professional and knowledgeable they are. This helps you feel more confident that they'll do a good job installing and maintaining your stairlift.

However, not all stairlift installers have showrooms. Some only operate online or over the phone. That doesn't mean they're not good, though. You might still be able to have someone come to your home to evaluate things, which can give you more info. Give us a call today, and we can arrange that for you.

Go with stairlift installers that offer additional services

stairlift installers additional services

Ask the installation whether they provide any other services in addition to installing the lift.

Some of these services include free home assessments. A representative from the company will visit your home to evaluate your staircase and offer tailored recommendations to meet your specific needs.

Other valuable services to look for are maintenance and repair services. These are important for keeping your stairlift in good condition over time. Also, pay attention to the after-sales support offered. Installing a stairlift is a long-term investment, so choosing an installer who offers ongoing support is important. Look for installers who provide warranties on their products, as this shows their confidence in their quality. Ask about their customer service policies and whether they have a dedicated support team.

Check if the installer offers customization options. Every home and staircase is different, so being able to customize the stairlift to your requirements is helpful. Look for installers who offer several options, such as different seat styles, colours, and straight and curved stairlifts. This allows you to personalize the stairlift to match your home decor.

Many of our UK customers find the in-person training and guidance our professionals offer very helpful. While stairlifts are designed to be easy to use, receiving proper training can be beneficial. We may offer training sessions for you and your family members to ensure everyone feels comfortable using the stairlift, which can also extend its lifespan. Contact us today to see if we have the right stairlift in stock for you!

Questions to ask your installer - a recap

Take your time and don't rush into a decision. Before you decide, do some careful research and compare your options. Talk to different installers to see what they offer and compare their terms and deals.

To understand your installer better, ask these questions:

  1. What stairlift brands do you have?
  2. How long does installation take?
  3. Do you have a showroom?
  4. What post-installation services do you offer?
  5. Do you provide training and consultations?
  6. Can you show me examples of your previous work or client reviews?

If you need assistance with choosing and installing a stairlift, call us today for top-notch service.

Frequently Asked Questions


⭐What are the essential factors to consider when choosing a stairlift installer?

When choosing a stairlift installer, consider these key points:

  • Pick someone with a strong background in stairlift installation.
  • Ensure they're familiar with your chosen stairlift brand and model.
  • If possible, choose an installer with a showroom to see models firsthand.
  • Look for positive reviews and testimonials.
  • Confirm they offer good warranty and maintenance services.
  • They should offer to assess your needs and suggest suitable options.
  • Ensure they guide you on using the stairlift safely.
  • Verify their professional certifications and insurance for peace of mind.

Selecting carefully based on these criteria ensures a reliable, effective stairlift installation.

⭐How important is the experience of the installer?

The experience of the stairlift installer is crucial because it ensures:

  • They know how to properly fit the stairlift to your staircase.
  • Experienced installers can anticipate and fix issues quickly.
  • A proven track record means you can trust them to do a good job.
  • They can guide you to the best stairlift options for your needs.
  • Experienced installers offer better support, maintenance, and repairs.

You can easily say that an experienced installer means a smoother process and lasting satisfaction.

⭐What additional services should I look for in a stairlift installer?

When picking someone to install your stairlift, it's good to find someone who offers more than just installing. Look for someone who can come to your home for free to suggest the best stairlift for you, who lets you choose how your stairlift looks and works, and who promises their work is solid and safe.

It’s great if they help you after they install it, like fixing it if something goes wrong and being there to answer your questions anytime. They should also show you how to use it properly and be ready to update it if your needs change later. These extra services mean you’ll be happier and safer with your stairlift in the long run.

⭐How can I ensure I'm choosing the right stairlift installer for my needs?

To choose the right stairlift installer:

  • Research different installers.
  • Check their experience and reputation.
  • Assess the services they offer, such as free assessments and after-sales support.
  • Ask questions about qualifications and warranties.
  • Request references and compare options.

By following these steps, you can find the best installer for your needs.

Mobility Products by MymobilityUK - Logo
Post Written by Wes Rowe
Request a Brochure
Get a Quote

We love hearing from you

My Mobility UK Logo Webp

© My Mobility UK 2023, All Rights Reserved | Terms & Conditions | Privacy Policy | Cookie Policy | Return & Refund | Sitemap | Blog |

My Marketing Solutions UK LTD, trading as My Mobility UK, is registered in England and Wales under the company registration number 14511487.
Registered office address: 9, Queens Court, Eastern Rd, Romford RM1 3NH